dam88 Terms & Conditions

The following terms carry the meanings assigned below throughout this document and all related dam88 policies:

To be eligible to open and maintain a dam88 account, you must:

• Be at least 21 years of age at the time of registration and at all times during your use of the Platform.
• Be a resident of Indonesia or otherwise be accessing the Platform from a jurisdiction in which online gaming is permitted under applicable local law. It is your sole responsibility to verify the legality of online gaming in your jurisdiction before registering.
• Be acting as a private individual and not on behalf of any business, corporation, or third party.
• Not be a current employee, contractor, agent, or immediate family member of a dam88 employee or contractor.
• Not have a previously closed, suspended, or banned dam88 account under any username or identity.
• Have the legal capacity to enter into binding contracts under the laws of your jurisdiction of residence.

dam88 reserves the right to verify eligibility at any point in time and to request identity documents, proof of address, and proof of age. Access to funds, bonuses, and platform features may be restricted pending completion of such verification. dam88 may decline any registration application at its sole discretion without being required to provide a reason.

Each eligible individual may hold only one (1) registered account on dam88 at any given time. Opening multiple accounts — whether under the same identity, shared device, shared IP address, or shared payment method — is strictly prohibited and constitutes grounds for immediate suspension of all associated accounts and permanent forfeiture of all associated balances.

When registering, you agree to provide accurate, current, and complete information as required by the dam88 registration form. You undertake to update your account information promptly if any details change. dam88 shall not be liable for losses arising from your failure to maintain accurate account information.

Your dam88 account login credentials — your username and password — are personal to you. You must not share, disclose, or transfer them to any third party. You are solely responsible for all activity conducted through your account. If you suspect unauthorized access, you must notify dam88 support immediately via live chat or by emailing [email protected].

dam88 implements industry-standard security measures including 256-bit SSL encryption and optional two-factor authentication (2FA). Members are strongly encouraged to enable 2FA from their account security settings. dam88 will never contact you by any channel to request your password.

All financial transactions on dam88 are denominated in Indonesian Rupiah (IDR / Rp). dam88 does not apply currency conversion fees on IDR-denominated transactions. The following payment channels are currently supported:

• Local Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia)
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

The minimum deposit amount is Rp 50.000. The minimum withdrawal amount is Rp 100.000. Maximum transaction limits vary by payment method and account tier; consult the Cashier section of your account dashboard for current limits applicable to your account.

Deposits made via bank transfer or supported e-wallets are typically credited to your dam88 balance within 1–5 minutes of confirmed receipt. During periods of high network congestion on Indonesian banking infrastructure, this may extend to 30 minutes. dam88 is not responsible for delays caused by third-party banking or e-wallet systems.

Withdrawal requests for fully verified (KYC-complete) accounts are typically processed within 5 to 15 minutes during business hours (WIB). Withdrawals requested outside standard banking hours may be processed the following business day for bank transfer channels; e-wallet withdrawals operate on a 24/7 processing schedule. dam88 does not charge a platform-side withdrawal fee on standard transactions.

All funds deposited to dam88 must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited. dam88 conducts anti-money-laundering (AML) checks on all transactions and reserves the right to request supporting documentation for any deposit or withdrawal. Suspicious transactions will be reported to relevant authorities in accordance with applicable law.

dam88 offers a range of promotional bonuses including welcome bonuses, deposit match bonuses, cashback offers, free spins, and special event promotions tied to Indonesian cultural occasions such as Idul Fitri, Ramadhan, and Indonesian Independence Day. Each promotion is governed by its own specific terms, which are published on the relevant promotion page and take precedence over these general bonus terms in the event of a conflict.

Unless a specific promotion states otherwise, the following general bonus conditions apply to all dam88 promotions:

• Each promotion is available to one eligible Member per household, per device, and per IP address.
• Bonuses may only be claimed once per promotion period unless the terms of the specific promotion explicitly state otherwise.
• Bonus Funds are non-transferable and carry no cash value until the applicable Turnover Requirement has been satisfied in full.
• Turnover Requirements must be met within the validity period specified for each promotion. Unused bonus funds and associated winnings expire at the end of the validity period.
• Wagering on certain game categories (e.g., live dealer baccarat at specific stake levels, certain progressive jackpot slots) may contribute at a reduced rate or zero rate toward turnover requirements. Contribution rates are detailed in each promotion's specific terms.
• dam88 reserves the right to amend, suspend, or withdraw any promotion at any time. Where a promotion is withdrawn, Members who have already claimed it will be permitted to complete any active wagering requirement under the conditions that applied at the time of claim.

dam88 employs automated and manual systems to detect bonus abuse. Any Member found to be exploiting promotions through matched betting, use of third-party bonus-hunting software, multi-accounting, or collusion will have their account permanently suspended and all funds — including deposited real-money funds — may be withheld pending investigation.

The following actions are strictly prohibited on dam88 and may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to law enforcement authorities:

• Registering more than one account on the Platform under any identity, device, IP address, or payment method.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or any other account process.
• Using or attempting to use any software, algorithm, bot, script, or automated system to gain an unfair advantage in any game or betting market on the Platform.
• Engaging in match-fixing, collusion with other players or third parties, or placing wagers based on insider information regarding the outcome of any sporting event.
• Conducting or attempting to conduct any transaction that constitutes or facilitates money laundering, fraud, or any other financial crime.
• Using stolen, fraudulently obtained, or unauthorized payment methods to fund your dam88 account.
• Engaging in any form of verbal abuse, harassment, or discriminatory conduct toward dam88 staff or other members via any communication channel.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any software, code, or system underlying the dam88 Platform.
• Accessing the Platform from a Prohibited Jurisdiction or using a VPN, proxy, or other tool to circumvent geographic restrictions.

All content on the dam88 Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, software, and the overall compilation of the Platform — is the property of dam88 or its content suppliers and is protected by applicable international copyright and intellectual property laws.

dam88 grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms & Conditions. This license does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Platform except as incidental to normal browsing.

Game content streamed or rendered on dam88 remains the intellectual property of the respective game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, Spribe, and other licensed partners. Unauthorized recording, streaming, or redistribution of game content is prohibited.

To the fullest extent permitted by applicable law, dam88 and its officers, directors, employees, agents, and licensors shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption — however caused and regardless of the theory of liability.

dam88's total liability to you for any claim arising out of or relating to these Terms & Conditions or the use of the Platform — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by you to your dam88 account in the 30-day period immediately preceding the event giving rise to the claim.

dam88 does not guarantee uninterrupted or error-free access to the Platform. Scheduled maintenance, unscheduled outages, or disruptions caused by third-party infrastructure providers (including Indonesian banking networks, e-wallet providers, or internet service providers) are outside dam88's control. dam88 will use commercially reasonable efforts to minimize disruptions and to provide advance notice of scheduled maintenance via the Platform.

Gambling involves financial risk. By using dam88, you acknowledge that you may lose some or all of the funds you deposit and wager. dam88 does not guarantee any outcome, return, or profit from any game or betting market. Play responsibly — gambling is for entertainment purposes only.

dam88 collects and processes your personal data in accordance with our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an account, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy.

dam88 will not sell, rent, or share your personal data with third parties for their own marketing purposes. Data is shared only with service providers directly involved in the operation of the Platform (e.g., payment processors, KYC verification partners, fraud prevention services) and with regulatory or law enforcement authorities where required by law.

dam88 retains your account data for the period required by applicable anti-money-laundering regulations, which may extend beyond the closure of your account. You may exercise your data rights — including the right to access, correct, or delete your personal data (subject to applicable legal obligations) — by contacting [email protected].

dam88 may suspend or permanently close your account at any time and for any reason, including but not limited to:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Suspicion of fraud, money laundering, or other financial crime.
• Receipt of a self-exclusion request from the Member or a mandatory exclusion instruction from a relevant authority.
• Inactivity — accounts with no login activity for a continuous period of 12 months may be flagged as dormant and subject to an administrative maintenance fee of Rp 50.000 per month until the balance reaches zero or the account is reactivated.

You may close your dam88 account at any time by contacting customer support via live chat or by email. Upon voluntary account closure, any remaining real-money balance (net of applicable bonus funds that have not met their turnover requirements) will be refunded to your registered payment method within 5 business days, subject to completion of KYC verification.

Where an account is closed by dam88 due to a confirmed breach of these terms, dam88 reserves the right to withhold all or part of the account balance pending the outcome of any investigation. If a breach is confirmed, dam88 may permanently forfeit the balance.

dam88 operates as an internationally licensed and regulated gaming platform. These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of the jurisdiction under which dam88 holds its international gaming license.

In the event of a dispute between you and dam88, we encourage you to contact our customer support team in the first instance. dam88 is committed to resolving disputes fairly and efficiently. Unresolved disputes may be referred to independent arbitration in accordance with the rules of the applicable licensing authority.

Nothing in this clause limits your statutory rights as a consumer under the laws of your jurisdiction of residence. Indonesian players are reminded that access to and use of online gaming platforms carries legal nuances under Indonesian law; dam88 recommends that Members satisfy themselves as to the legality of participation in their specific circumstances.

dam88 reserves the right to amend these Terms & Conditions at any time. When material changes are made, dam88 will provide reasonable notice by posting the updated terms on this page with a revised effective date, and — where practicable — by sending a notification to the email address registered to your account.

Your continued use of the dam88 Platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with a material change to these terms, you should close your account before the effective date of the change. Continued wagering activity after the effective date will be treated as acceptance of all amendments.

We recommend bookmarking this page and reviewing the Terms & Conditions periodically to stay informed of the latest version applicable to your use of dam88.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your dam88 account, please contact our support team through the following channels:

• Live Chat: Available 24/7 from within your dam88 account dashboard. Live chat is staffed by native Indonesian-speaking agents and is the fastest way to resolve account issues.
• Email: [email protected] — responses are provided within 24 hours. Please include your registered username and a clear description of your inquiry to expedite processing.

dam88 serves players across all Indonesian time zones — WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9) — and our support infrastructure is designed to handle inquiries from Jakarta, Surabaya, Bandung, Bali, Medan, and beyond at any hour of the day.